How to configure a Datamax-Oneil Apex printer on Windows 8.1

By / marzo 14, 2014 / Blog, Desarrollos Informáticos, Mobile, Tips, Windows 8

If you try to add a Bluetooth Apex printer on Windows 8, you’ll get a message that the «drivers are not available». The problem is that it never asks for the drivers, and there’s no easy UI option to select a valid driver.

With these instructions you should be able to print from Windows 8 when connecting via Bluetooth.

First, download the latest printer drivers from the official website and uncompress them in a folder of your choice.

Now, right click on the APEX4.INF file and select «Install».

Now, try to add the printer. You can do it using the Modern UI option, go to Settings->PC->Bluetooth and pair your device.

The problem is, of course, that when going to the «Devices» page, you’ll get a message that says «The driver is not available»:

Here is the trick to fix this: we will add a new, «manual» printer and will that one to print. Go into the desktop Control Panel->Devices and press «Add a printer»:

Choose «selected printer is not on this list»:

Now «Add a local or network printer with manual settings»

Now choose «Create a new port» of type «Local port»:

It will ask you about the port name. Now what kind of port name should we use? Don’t close that window and go to your Bluetooth icon on the System Tray, right click on it and select «Open configuration»:

Go into «COM ports» and look up the outgoing port number that says «APEX4 ‘SPP'»:

So we will use that exact port name! Go into the port name window and write it:

Select the Datamax-O’Neil Apex driver:

Then just press Next until the wizard is finished. Now try to print a sample page and it should work, even on Windows 8 modern UI apps.

If it says that the port is being used, just go to the «Devices and printers» window, right click on your printer (the «Datamax O’neil» one, not the «APEX4» which does NOT work) and go into Printer Properties’ Ports page, here you can add or remove ports as you like, just remember to select the outgoing SPP port and you should be set.



6 Comment

  • greetings
    actaulmente I tenego one printer extech S4000C tell me which is the equivalent to the apex 4, but the steps still does not work me

    I appreciate if you can guide me in what I can do
    Thanking you in advance for your response

  • Ivan Toledo Ivanovic 17 julio, 2015 at 15:53

    Hola Juan:
    Qué paso es el que no te funciona bien?

  • Que clave tengo que poner para enlazar los dispositivos bluetooth

  • Ivan Toledo Ivanovic 6 abril, 2016 at 12:35

    Usualmente es «0» o «0000». Lo que aparezca en el manual de la impresora.

  • Ivan Toledo Ivanovic, ya intente con las claves que mencionas y en el manual no aparece la clave, ya intente con las mas conocidas pero sigo sin poder de vincular la impresora por bluetooth.

  • Ivan Toledo Ivanovic 12 agosto, 2016 at 17:36

    Estimado: de acuerdo a este documento, tienes que intentar desactivar la seguridad bluetooth para la conexión con el dispositivo.

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